Related Patron Accounts when money is owed

 

When a patron owes money on his/her account all other *known* accounts authorized by the same person should also be blocked until the fines are paid. In other words, if a patron set up a child’s account and that account owes money, then the parent’s account, the child’s account, and any other juvenile accounts authorizes by the SAME parent should be blocked. Or if a parent owes money, then all his/her children’s accounts should be blocked.

Be very careful not to base the blocks on anything other than the authorizing name. Do not block based on same addresses or any other family associations.

You aren’t expected to go looking for the associated accounts, but a lot of times we are familiar with family ties based on working with the public and can identify these connections.